Get in touch with our team

Our support team is here to help with any questions, account-related issues, technical concerns, or general feedback. Reach out any time and we’ll guide you through deposits, withdrawals, verification, or site troubles. We can also advise on responsible play tools and account security. If you call, please have your account ID ready for faster service. We offer convenient communication channels so you can get quick, practical responses.

Department	Contact
Customer support	[email protected] (for account issues, verification and technical concerns; typical reply within 24 hours)
General enquiries	[email protected] (general questions and feedback; replies within 48 hours)
Affiliate enquiries	[email protected] (partner programmes and commission queries)
Phone	+1 604 512 7391 (English support)
Working hours	Mon-Fri, 09:00-21:00; Sat-Sun, 10:00-18:00

Email Support

Email is the preferred contact method for detailed requests, account issues, or any situation that requires explanation or documents. Please send messages to [email protected] with a clear subject line and up-to-date contact details to avoid delays. Include relevant account identifiers and copies of documents where needed so we can respond quickly and accurately.

Send us a message

Name

<label for="email" style="font-size:14px;color:#111;">Email  <input id="email" name="email" type="email" placeholder="[email protected]" required style="width:100%;padding:8px;margin-top:6px;border:1px solid #ccc;border-radius:4px;font-size:14px;"></label><label for="message" style="font-size:14px;color:#111;">Message  <textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="width:100%;padding:8px;margin-top:6px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea></label><button type="submit" style="background:#0066cc;color:#fff;border:none;padding:10px 12px;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond promptly. Most inquiries are answered within one business day. Simple account and payment questions are often resolved faster, while more complex matters such as identity checks or dispute investigations may take several days to review depending on the issue. We will keep you updated on progress and any next steps.

Feedback

We welcome your feedback, suggestions, and ideas to improve the site. Please share what worked well and what could be better; all messages are reviewed carefully and used to refine features, fix issues, and improve the service and user experience. Your input helps shape future updates, promotions, and site improvements, so don't hesitate to get in touch.